Walk-ins welcome at all locations

Return Policy

Rapture Body Piercing & Jewelry

Effective Date: 1-1-24

All Sales Are Final

Due to the nature of body jewelry and piercing services, all sales are final.

We do not offer refunds or exchanges on:

Body jewelry

Piercing services

Opened or worn items

This policy is in place to protect the health and safety of all clients.

Defective Items

If you receive a defective item, we will work with you to resolve the issue.

Items must be reported within 3 days of purchase

Item must be unworn and in original condition

Proof of purchase is required

If approved, we may offer a replacement for the same item.

Jewelry Purchased In-Store

Please inspect all jewelry at the time of purchase.

Once jewelry leaves the store, it is considered accepted and cannot be returned for hygiene reasons.

Jewelry Installation

Jewelry purchased from our store: installation is free

Jewelry brought from outside: installation fee applies

We are not responsible for issues related to jewelry not purchased from our store.

Piercing Services

All piercing services are non-refundable.

If you have concerns about your piercing, please contact us. We are happy to help evaluate and guide you through proper aftercare.

Contact Us

If you have questions about this policy, contact us at:

Rapture Body Piercing & Jewelry

7900 San Pedro Dr. NE Suite B1

Albuquerque, NM 87109

Privacy Policy

Rapture Body Piercing & Jewelry

Effective Date: 1-1-24

1. Information We Collect

We may collect personal information from you when you interact with our website, book an appointment, or visit our locations. This may include:

Name

Phone number

Email address

Date of birth (for age verification)

Identification information (when required by law for piercing services)

Appointment details

Payment information (processed securely through third-party providers)

We may also automatically collect limited information such as:

IP address

Device type

Browser type

Website usage data (via cookies or analytics tools)

2. How We Use Your Information

We use your information to:

Schedule and manage appointments

Verify age and identity as required by law

Provide piercing services and customer support

Process payments

Communicate with you about appointments or inquiries

Improve our website and services

We do not sell your personal information.

3. Sharing of Information

We may share your information with trusted third parties only when necessary to operate our business, including:

Payment processors (such as Square or similar providers)

Booking and scheduling platforms

Website hosting and analytics providers

Legal or regulatory authorities if required by law

All third parties are expected to protect your information and use it only for the services they provide.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.

Sensitive information such as payment details is handled securely by third-party payment processors and is not stored directly by us.

5. Cookies and Tracking

Our website may use cookies or similar technologies to:

Improve user experience

Analyze website traffic

Support marketing and advertising efforts

You can adjust your browser settings to disable cookies if you prefer.

6. Children’s Privacy

We provide piercing services for minors with proper parental consent as required by law.

We do not knowingly collect personal information from children online without parental involvement.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Rapture Body Piercing & Jewelry

7900 San Pedro Dr. NE Suite B1

Albuquerque, NM 87109

Terms and Conditions

Rapture Body Piercing & Jewelry

Effective Date: 1-1-24

1. Acceptance of Terms

By accessing our website, booking an appointment, or receiving services from Rapture Body Piercing & Jewelry, you agree to the following Terms and Conditions.

If you do not agree, please do not use our services.

2. Services

Rapture Body Piercing & Jewelry provides body piercing services and sells body jewelry at multiple locations.

All services are performed in accordance with applicable state and local laws and regulations.

3. Age Requirements and Identification

Valid government-issued photo identification is required for all piercing services.

For minors:

A parent or legal guardian must be present

Proper identification is required for both the minor and the parent/legal guardian

Written parental consent is required

We reserve the right to refuse service if proper documentation is not provided.

4. Appointments and Walk-Ins

We accept both appointments and walk-in clients.

Appointment availability may vary by location

Late arrivals may need to be rescheduled

We reserve the right to refuse or reschedule services at our discretion

5. Payments

Payment is due at the time of service

We accept approved forms of payment as listed in-store or online

Prices are subject to change without notice

All sales are final unless otherwise stated.

6. No Refund Policy

Due to the nature of body piercing services and body jewelry:

All piercing services are non-refundable

All jewelry sales are final

If there is an issue with your service, please contact us and we will work to address your concerns.

7. Health and Safety

By receiving a piercing, you acknowledge:

You are voluntarily receiving a body modification

You have disclosed any relevant medical conditions

You understand the risks associated with piercing, including infection or complications

We reserve the right to refuse service if we believe it is not safe to proceed.

8. Aftercare Responsibility

Proper aftercare is essential for healing.

By receiving a piercing, you agree that:

You are responsible for following all aftercare instructions

Failure to follow aftercare guidelines may result in complications

We are not responsible for issues caused by improper aftercare.

9. Children’s Piercings

We provide ear piercing services for children with parental consent.

Parents or legal guardians are responsible for:

Ensuring the child is suitable for piercing

Following aftercare instructions

Supervising the healing process

10. Limitation of Liability

To the fullest extent permitted by law:

Rapture Body Piercing & Jewelry is not liable for:

Complications resulting from failure to follow aftercare instructions

Allergic reactions or individual healing differences

Loss or damage of personal property

11. Website Use

By using our website, you agree not to:

Use the site for unlawful purposes

Attempt to interfere with the website’s functionality

Misuse any information provided on the site

12. Third-Party Services

We may use third-party providers for booking, payments, and analytics.

We are not responsible for the policies or actions of those third parties.

13. Changes to Terms

We reserve the right to update these Terms and Conditions at any time.

Updates will be posted on this page with a revised effective date.

14. Contact Information

If you have questions about these Terms and Conditions, contact us at:

Rapture Body Piercing & Jewelry

7900 San Pedro Dr. NE Suite B1

Albuquerque, NM 87109